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Annual Report
& Accounts 2013
(4.967 MB PDF)
Download your report by choosing from the list below
Strategic report
(2.913 MB PDF)
Group highlights
Group at a glance
Business model
Chairman’s statement
Chief Executive Officer’s review
Our strategy
Key performance indicators
Risk management
Operating review
Finance review
Corporate social responsibility
Governance
(1.165 MB PDF)
Chairman’s introduction
Board of Directors
Executive Committee
Corporate governance report
Committee reports
Directors’ remuneration report
Directors’ report
Financial statements
(868 KB PDF)
Independent auditor’s report
Consolidated financial statements
Notes to the consolidated financial statements
Parent Company financial statements
Notes to the Parent Company financial statements
Other information
(61 KB PDF)
Additional information
Glossary
Forward-looking statements disclaimer
Contact information
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business model:
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New offerings
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Our strategy
